Building Trust & Effectiveness in Congress

gold mouse

With an estimated 85% of American adults online, Members of Congress should have good websites that effectively communicate with and serve citizens. The Gold Mouse Awards Project seeks to improve the online communications of Congress by identifying best and innovative practices that can be more widely adopted by House & Senate offices.


History of the Gold Mouse Awards


More than 10 years ago, CMF created the Gold Mouse Awards to recognize the best websites in Congress. Learn how and why this competition was started, and hear from Rep. Mike Honda, the only six-time award winner in Congress.

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Award-Winning Characteristic #4: Constituent Services and Casework

In our continuing series about Gold Mouse criteria, this week's topic is about meeting the needs of your constituents online. Every Member office website should answer constituent questions about how the office can assist them with specific federal agency issues. In addition, your website should include information on all of the basic services that congressional offices provide, such as internships, flag requests, and tours. Fortunately, most of the drafting of this content need only be done once, and does not require significant updating unless policies change.

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Award-Winning Characteristic #3: Usability

In the 3rd part of our 10-part series on building an award-winning congressional website, we cover the ease of using your website as an average user. A good website interface should allow visitors to move quickly and smoothly through the website's various pages utilizing well-designed navigation tools and menu options. While it may seem trivial or obvious, a poor interface can greatly frustrate your constituents and prevent them from finding the information or assistance they seek.

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Award-Winning Characteristic #2: Timeliness

In the 2nd part of our 10-part series on building an award-winning congressional website, we cover the importance of keeping the information on your site up-to-date with items like new press releases and recent floor speeches.

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Gold Mouse Awards Announcement: New Timeframe for Evaluations

In past years, CMF has typically kicked off the Gold Mouse Awards project in June. However, we're doing things a little differently this year—both in terms of our evaluation process and our timeframe. Over the coming weeks, we'll give you more details about how we're changing the awards, but for now, we wanted to let congressional staff (and vendors) know that the website evaluations won't begin until Labor Day. That means you have more time—including August recess—to improve your site.

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Senate Budget Committee Listening to the Public

New Senate Budget Committee Chair Patty Murray recently announced the launch of “MyBudget,” the committee’s new online effort to encourage members of the public to participate in the federal budget process. This new online tool allows the public to share their stories, budget priorities, and ideas with the committee as it writes a budget.

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Inside of Capitol Dome

CMF is a 501(c)(3) nonpartisan nonprofit dedicated to helping Congress and its Members meet the evolving needs and expectations of an engaged and informed 21st century citizenry.

Our work focuses on improving congressional operations and enhancing citizen engagement through research, publications, training, and management services.

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Communicating with Congress The Internet forever changed how citizens and Congress interacts. The goal of this project is to facilitate a more meaningful democratic dialogue.



Gold Mouse Project
Congress should effectively communicate with and serve citizens online. CMF assesses congressional websites to identify best and innovative practices that can be more widely adopted by the House and Senate.



Inside the Hill
Produced by Founding Partner Fleishman-Hillard, this video series allows you to hear directly from Members and staff on how technology is changing the way Congress works.



Life in Congress
This novel research project by CMF and the Society for Human Resource Management has two goals: identify the factors that motivate congressional staff and shed some light on Congress as a workplace.



21st Century Town Hall Meetings CMF seeks to continue our innovative work in this area by conducting comparative research on in-person town halls, online town halls, and telephone town halls.