Building Trust & Effectiveness in Congress
FOLLOW US:http://twitter.com/#!/congressfdn

District / State

Five Ways to Manage and Capitalize on Redistricting

Ah, it’s that time of the decade again! As you know, every ten years states undergo a redrawing of districts that affects the make-up and boundaries of each district – and will impact your boss’ constituency in the coming Congress. In some districts the population might not be altered very much, but in others the Member’s constituency could be completely different.  You may end up representing a new ethnic population or add a military post. Whatever the results may be, it is important for you and your new constituents to get to know one another so that your office can provide the best possible service. CMF has outlined five areas you should keep in mind while learning about and supporting your boss’ new constituency.

Read more »  
 

Resources for Managing Personal Safety Concerns

In consultation with experts, as well as district and state directors, CMF also offers the following resources to staff on managing and addressing the safety concerns that exist in congressional offices.

Read more »  
 

Managing Personal Safety Concerns: 4 Things Managers Can Do To Help Right Now

Following the tragic events in Arizona, staff and Members view their constituent interactions through a different prism, and have a new awareness of the potential risks posed by public service. CMF has identified four things you as a manager can do right now during this personal safety crisis.

Read more »  
 

Communicating with Distressed Constituents

Our friends over at the American Psychological Association recently brought to our attention a publication created by their affiliate, the California Psychological Association, entitled 'A Legislator's Guide: Communicating with Distressed Constituents.' (PDF-418 KB) The document was authored by clinical psychologist Sandra R. Harris, Ph.D. and was originally created and distributed to members of the California State Legislature. The information that it provides, however, translates well to the challenges Members of Congress and congressional staff face at the federal level when assisting constituents with casework requests, taking constituent comments over the phone, or answering constituent letters or emails.

Read more »  
             
  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  Next 
  •  End 
  • »
Page 1 of 2
 

SETTING COURSE

compass

Now in its 13th edition, Setting Course is a comprehensive guide to managing a congressional office:

  • Part I is for new Members, focusing on setting up an office. 
  • Part II helps Members themselves define their role in the office and in Congress. 
  • Part III provides guidance to veteran and freshman offices on managing specific office operations.