Building Trust & Effectiveness in Congress
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#SocialCongress

This report represents the first research into how Congress uses
social media to gauge opinion and communicate with constituents.

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Inside the Hill

This video series, produced by Fleishman-Hillard, provides a
behind-the-scenes look of how Members and staff use technology
and social media in Congress.

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Hill Views on Advocacy

We surveyed congressional staff on their opinions and practices
related to constituent communications, including social media.
Contrary to popular belief, constituents trump lobbyists.

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How Citizen Advocacy Is Changing Mail Operations

This report documents how the volume of constituent communications to Congress has changed in the past decade, as well as congressional staff perceptions on how internal practices have changed in that time.

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Recent Updates

Congressional Management Foundation

Join Us June 15 for Next Advocacy Leaders Network Workshop

"Getting Cats and Dogs to Play Nice in the Office: Integrating Your Lobbying and Grassroots Operations," is the third of four sessions offered as part of the Advocacy Leaders Network, a workshop series tailored to senior advocacy, government affairs, and public relations professionals. ALN is part of CMF's Partnership for a More Perfect Union, which seeks to enhance communications, understanding, and the relationship between citizens and Congress.

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Highlighting Online Innovations in the House

As we mentioned last week, our Gold Mouse Award researchers have their jobs cut out for them, reviewing 92 criteria for each of the 538 Member office sites (there were three vacant seats). (Review our detailed methodology here in PDF.) Needless to say, it stands out when an office is doing something online that others are not. That’s why we wanted to highlight these features – they may not seem innovative by some standards, but their novelty on the Hill is worth sharing in the hope that other offices get creative and inspired in their own communications with constituents.

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Adding Value Through Innovation…by Hill Standards

Last summer, as CMF combed through 618 congressional websites to identify the Gold Mouse Award winners, our researchers kept an eye out for innovative features that we weren’t seeing on other congressional sites, or features that were being done particularly well. They don’t guarantee you an award – you must have the underlying content and timeliness we look for – but they certainly don’t hurt.

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Asset Mapping: Quantifying and Qualifying Your Impact, District-by-District

How do you illustrate the myriad ways your organization impacts a particular congressional district? Asset mapping is a hot topic and the subject of our most recent Advocacy Leaders Network workshop. Following are four takeaways about mapping your organization’s assets.

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CMF works internally with House and Senate offices to foster improved management practices. From interns to Chiefs of Staff to Members themselves, CMF provides services adapted to the unique congressional environment. Read more

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