News

Op-Ed: The Law-Abiding Congressional Majority

"There was something slightly hypocritical in Ruth Marcus's column on the ethics cases pending before Congress ["House of entitlement," op-ed, Aug. 4]. She acknowledged the public "misperception" that "most lawmakers" are "heedless of ethics rules." Yet The Post and others in the media perpetuate that myth."

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Inside the Hill: How and Why Does Congress Use Twitter

In the third installment of "Inside the Hill", congressional staff discuss the different uses and advantages of Twitter.

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Turning Websites into Online Offices

For congressional offices looking to improve their online communications, one of the biggest challenges can be deciding what information to put on your website, or what's most important. We find that it can be helpful to think of the website as another district or state office which serves constituents 24 hours a day, 7 days a week. What services do your physical offices provide to constituents? What questions and concerns do they hear? Let the answers to those questions be your guide.

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Using Facebook for more than just press releases

For some congressional offices, the default use for new communication avenues is as just another place to post the office's press releases. We saw it when blogs became popular, and the same has been true with Twitter and social networking sites like MySpace and Facebook. But it's not the most effective use of those resources.

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Member’s Constituents Help Question Oil Giants

When I talk to citizens and grassroots advocates, one of the biggest complaints they have is that they feel like they have few avenues to participate in committee processes on the Hill. Congressman John Shimkus (R-IL), however, recently gave his constituents a unique opportunity to participate in a House Energy and Environment Subcommittee hearing.

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Congressional Management Foundation Names New Leader

WASHINGTON – The Congressional Management Foundation Board of Directors has named a new president and CEO for the nonpartisan organization serving Congress for over 30 years. Bradford Fitch will succeed Beverly Bell as the leader of the Congressional Management Foundation (CMF). Ms. Bell served as executive director and more recently as president of CMF since 2006.
 
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Communicating with Distressed Constituents

Our friends over at the American Psychological Association recently brought to our attention a publication created by their affiliate, the California Psychological Association, entitled ''A Legislator's Guide: Communicating with Distressed Constituents.' (PDF-418 KB) The document was authored by clinical psychologist Sandra R. Harris, Ph.D. and was originally created and distributed to members of the California State Legislature. The information that it provides, however, translates well to the challenges Members of Congress and congressional staff face at the federal level when assisting constituents with casework requests, taking constituent comments over the phone, or answering constituent letters or emails.

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