2018
Incoming congresswoman questions whether she is allowed to still sell Girl Scout cookies, The Hill, November 17, 2018
Orientation in Congress Is Meant for Winners. This Year, It's Complicated, Wall Street Journal, November 15, 2018
Incoming House members prep for do's and don'ts on the Hill, Associated Press, November 13, 2018
How Trump is Good for Democracy, OZY, October 31, 2018
Giving Others a Voice in Congress, One Hand-Delivered Letter at a Time, New York Times, August 17, 2018
'I Owe Everything to Judy': She's Schooled the Hill for 40 Years, Roll Call, July 17, 2018
Rep. Susan Davis wins award for a worker-friendly office, San Diego Union-Tribune, July 13, 2018
Rep. Wittman wins award for office's transparency and accountability, Virginia Gazette, July 20, 2018
Congressional Office Operations and Constituent Service Awards, CSPAN, July 13, 2018
Washington – good or evil?, The Hill, April 4, 2018
Congressional Offices Announced as Democracy Award Finalists to Help Establish Trust in Congress, Roll Call, February 23, 2018
What It Takes to Make Congress Actually Listen, Wired, February 1, 2018
2017
Congress just doesn't know enough to do its job well. Here's why., Washington Post, November 14, 2017
US Senate Considering Paying 'Broadest Possible Pool' of Interns, Records Show, NBC News4 I-Team, August 30, 2017.
These frightening new survey results describe a Congress in crisis, Vox, August 8, 2017.
Congress Is Broken, and Staff Members Know Why, Roll Call, August 8, 2017.
A staff survey shows just how broken Congress is, Vox, August 8, 2017.
New Report Highlights Challenges to Congress’ Capacity to Perform Their Role in Democracy, Democracy Fund, August 7, 2017.
Apathetic before Trump, Seattle-area activists rise up, KUOW, April 9, 2017.
What Calling Congress Achieves, The New Yorker, March 6, 2017.
Want to get members of Congress to listen to you? Here's what to do.,The Philadelphia Inquirer, February 22, 2017.
Reps. Lipinski and LaHood Lead Bipartisan Effort to Make Congress Work, Chicago Tribune, February 21, 2017.
Getting a busy signal when you call Congress? Here's how to get through., The Christian Science Monitor, February 13, 2017.
Report Shows 'Untapped Power' of Constituent Advocacy, Roll Call, February 13, 2017.
The Best Way to Influence Congress, According to Staffers, Bloomberg, February 13, 2017.
Survey: Members of Congress care what you have to say more than you think, USA Today, February 13, 2017.
Tens of thousands of protest calls didn't stop DeVos. But they're not in vain., The Christian Science Monitor, February 7, 2017.
Apps Make Pestering Congress so Easy That It Can't Keep Up, Wired, January 29. 2017.
Improving the Democratic Dialogue, Philanthropy Journal, January 3, 2017.
2016
How Ordinary Citizens Can Get Congress to Actually Listen, How Stuff Works, November 28, 2016.
Congress Not Following Its Own Rules on Diversity, NBC4 Washington, November 7, 2016.
David Hawkings' Whiteboard: Is August Recess Work or Play?, Roll Call, August 11, 2016.
Staffers: Need a Tip on Work-Life Balance?, Roll Call, March 8, 2016.
2015
Ready for Congress 3.0?, Roll Call, December 10, 2015.
Hill Staff Reveal Surprising Views on Social Media, Roll Call, October 27, 2015.
The Underutilized Power of Storytelling in Congress, Roll Call, September 29, 2015.
Improving 2016 Office Performance, Roll Call, September 8, 2015.
If Congress keeps cutting its staff, who is writing your laws? You won’t like the answer.The Washington Post. August 20, 2015.
How to Write a Better Letter to Congress, Roll Call, July 21, 2015.
How Citizens Can Influence Congress at Town Hall Meetings, Roll Call. June 23, 2015.
The Cures to Freshman Office Headaches, Roll Call. May 20, 2015.
The Best and Worst of Constituent Meetings With Lawmakers (and Staff), Roll Call. April 29, 2015.
Can Members of Congress Change Your Mind? Politico. April 19, 2015.
Enhance Trust in Congress Through Improved Tele-Town Halls, Roll Call. April 14, 2015.
Congress can get better marks with nonpartisan forums, study shows, The Boston Globe. March 27, 2015.
The One Place Where Lawmakers Actually Listen To the Public, The Fiscal Times. March 17, 2015.
Politicians and citizens talking without shouting? It can happen. The Washington Post. March 16, 2015.
The Benefits of a Diverse Workforce on Capitol Hill, Roll Call. February 17, 2015.
How to Conduct a Congressional Customer Service Survey, Roll Call. February 3, 2015.
Chip Kennett: A Silent Patriot Under the Dome, Roll Call. January 20, 2015.
How to Create a Culture of Customer Service in Congress, Roll Call. January 13, 2015.
2014
Timeless Management Advice for Congress, Roll Call. December 9, 2014.
7 Mistakes to Avoid When Setting Up a Congressional Office, Roll Call. November 11, 2014.
How to Get Hired On Capitol Hill, Roll Call. October 7, 2014.
A Simple Strategy to Improve Constituent Dialogue, Roll Call. September 30, 2014.
Sometimes Congressional Spouses Need Staff Management, Too, Roll Call. September 9, 2014.
Congress Should Explore Greater Flexibility in the Workplace, Roll Call. July 29, 2014.
The Magic Formula to Requesting Time and Setting Up Events With Congress, Roll Call. July 16, 2014.
Great Websites Win More Than Awards, They Win Trust, Roll Call. June 18, 2014.
Social Media Innovations in Congress Add to Transparency and Accountability, Roll Call. May 20, 2014.
Who has the best Web sites and social media outreach in Congress? The Washington Post. April 29, 2014.
17 lawmakers honored for social media use, The Hill. April 28, 2014.
Senate Democrats Dominate Awards for Social Media, Congressional Websites, Roll Call. April 28, 2014.
Congress: For the Sake of Your Staff, Find a Way to Unplug, Roll Call. April 8, 2014.
D.C. Vs. Hollywood — Our Washington Vs. Theirs, Roll Call. March 11, 2014.
Budget Cuts to Congress Are Real, Not ‘Gimmicks’, Roll Call. February 11, 2014.
How Congress Can Combat Staff Brain Drain, Roll Call. January 14, 2014.
Survey: Obamacare worries Hill aides, Politico. January 13, 2014.
2013
"How to Manage Stressful Times on Capitol Hill,"Roll Call. November 19, 2013.
"What Working in Congress Means to Staff,"Roll Call. October 29, 2013.
"Would Anybody in Her Right Mind Go to Work for a Congressman?"National Journal. October 3, 2013.
"Hill Staff Feels Strain as Health Insurance Becomes Weapon,"Roll Call. September 30, 2013.
"How to Engage the Congressional Workforce," Roll Call. September 17, 2013.
"Congressional staffers say low pay, long hours has them eying new jobs,"The Hill. September 9, 2013.
"Hill staffers content with their work, but everything isn't perfect, survey shows," Washington Post. September 9, 2013.
"Survey Shows Congressional Staffers Have High Job Satisfaction,"Roll Call. September 9, 2013.
"How many days off do Members of Congress take?"USA Today. August 22, 2013.
"Members of Congress haven't had a raise in years,"USA Today. August 15, 2013.
"Employer health-premium share will continue for Hill staff forced out of FEHBP,"Washington Post. August 7, 2013.
"Congress May Be Getting Its Own Obamacare Glitch Fixed,"NPR. August 2, 2013.
"Health-care issue triggers hold on OPM nominee Katherine Archuleta,"Washington Post. July 31, 2013.
"In defense of Congress's summer 'vacation',"Washington Post. July 29, 2013.
"Despite Hot Issues, Lawmakers Meet Public Less,"AP. June 2, 2013.
"Maximizing Intern Contributions in Your Hill Office,"Roll Call. May 14, 2013.
"Power of the Personal Story is Not New to Congress,"Roll Call. April 23, 2013.
"Members of Congress Are Working Hard, but Are They Accomplishing Much?"Roll Call. March 21, 2013.
"Life in Congress: A Member's Perspective," by Patricia Kempthorne, Huffington Post. March 21, 2013.
"Susceptible to satire,"Washington Post. March 12, 2013.
"Report: Congress members happy with job,"UPI. March 12, 2013.
"Families take a back seat for members,"The Hill. March 12, 2013.
"Report: Members of Congress Happy With Their Jobs,"Roll Call. March 12, 2013.
"How exactly do members of Congress spend their time?"WTOP radio/WTOP.com. March 12, 2013.
"Study examines how members of Congress spend their time,"USA TODAY. March 12, 2013.
"Did Astroturf Kill Constituent Services?"TPM. February 23, 2013.
"113th Congress and Social Media: Everybody In!" PA Pro Now. February 19, 2013.
"Fitch's Advice to Members: Good Intentions Wont Sail Your Ship,"Roll Call. February 11, 2013.
"Improving Millennials' Civic Health -- and the Country's,"Huffington Post. February 8, 2013.
"On the Ground: the Unsugn Heroes of District Offices and How They Work,"Roll Call. January 3, 2013.
"Do's and Don'ts for New Members in the 113th Congress,"Roll Call. January 3, 2013.
"More Members are Using Social Media to Interact with Their Constituents,"Roll Call. January 3, 2013.
2012
"Keeping Congress Competent: The Senate's Brain Drain,"Sunlight Foundation Blog. December 1, 2012.
"According to latest poll, Washington workers are ... happy?"Washington Post. November 21, 2012.
"After the election, a scramble for Hill jobs,"The Baltimore Sun. November 11, 2012.
"Congressional staffers want better balance between work, life,"The Baltimore Sun. Novemeber 4, 2012.
"Congressional staff unhappy with work-life flexibility," Benefitspro.com. October 25, 2012.
"Democrats and Republicans Agree- Workplace Flexibility Key to Job Satisfaction,"Workforce Management. October 25, 2012.
"Congressional staffers don't get workflex they want," Familes and Work Institute Blog. October 24, 2012.
"Hill Staffers Feel Overworked, Unhappy with Office Cultures, Report Finds,"Legal Times Blog. Ocotber 24, 2012.
"Congressional Staffers Believe They Work Longer Hours Than Private Sector Workers," FedSmith.com. October 24, 2012.
"Survey: Congressional Staff Dissatisfied with Work-Life Flexibility,"Diversity Executive Magazine. October 24, 2012.
"Hill Staffers Find Work Meaningful but Seek Balance,"National Journal. October 24, 2012.
"Survey Details Challenges, Upsides for Capitol Hill Staff,"Roll Call. October 24, 2012.
"Study: Congressional staffers believe they work longer hours,"The Hill. October 24, 2012.
"Antiquated Congress in Need of IT Facelift,"The Epoch Times. August 11, 2012.
"How lobbyists became Congress' leading policy wonks," The Washington Post. August 8, 2012.
"Calls, mail, email flood politicians D.C. offices," The Columbus Dispatch. August 6, 2012.
"Elected officials' postal privileges,"The Columbian. August 4, 2012.
"Beltway Insiders' Startup Helps You Lobby Congress,"Bloomberg Businessweek. August 2, 2012.
"Rashomon on the Hill: Why Every House Committee Has Two Websites,"The Atlantic. June 21, 2012.
"Do-Gooding Tips from the Pros," Huffington Post. June 15, 2012.
"Is Congress Getting Dumber? Probably Not, Study Finds,"National Journal. May 29, 2012.
"House freshmen spent millions of tax dollars on mailings,"USA TODAY. May 15, 2012.
"How to Call on Congress," Electric Co-op Today. May 2, 2012.
"For 2nd year, House members forced to slash office expenses," USA TODAY. April 6, 2012.
"What Really Motivates Members of Congress?," Special to Roll Call. February 28, 2012.
2011
"Unhealthy Hill: Stress, Schedules Take Toll," Roll Call. August 1, 2011.
"Like This: Hill Offices Prefer Facebook for Social Media," National Journal Daily. July 26, 2011.
"Phones swamped, servers crash as voters slam Congress," CNNpolitics.com. July 26, 2011.
"#Surprise: Congress not so slow when it comes to using social media," Washington Post. July 26, 2011.
"Lawmakers may fail when it comes to ethics, but they try," The Hill. June 16, 2011.
"Congress’s tragedy of the commons," Washington Post. June 2, 2011.
2010
"The law-abiding congressional majority," Washington Post. August 6, 2010.
"Interview: Ira Chaleff," First Friday Book Synopsis. July 6, 2010.
"Study Scores Congressional Websites," CNN's Political Ticker. April 22, 2010.
"Maternity-leave politics," The Hill. April 12, 2010.
2009
"Study: Constituents Like Online Town Halls," Roll Call. October 27, 2009.
"CMF: People Like Online Townhalls, They Really Do," techPresident. October 26, 2009.
"Study: Online chats time well-spent for several lawmakers," The Hill. October 26, 2009.
"Town halls, without the screaming or scripting," by Michael Neblo, The Boston Globe. August 30, 2009.
"Virtual town halls gaining popularity," Politico. August 6, 2009.
"Judging of House, Senate Web Sites to Start in June," Roll Call. May 18, 2009.
"Is Congress Ready For Obama-Era Citizen Lobbyists?" NationalJournal.com video. February 23, 2009.
2008
"Congress's E-Mail Deluge and How to Fix It," National Journal's Under the Influence. December 16, 2008.
"CMF Says New Technology Can Solve Workload Issues," Roll Call. December 15, 2008.
"Congress Lacks Tech Savvy," The Hill. December 15, 2008.
"E-mails to Congress on the Rise," The Washington Post's Capitol Briefing. June 10, 2008.
"E-mails Flooding Into Members' Offices," Roll Call. June 10, 2008.
"Shuttering the Office? Group Offers Tips," Roll Call. April 17, 2008.
"Hill Web Sites Lauded and Criticized," Roll Call. January 14, 2008.
2007
"CMF Tries to End E-mail 'Arms Race'," Roll Call. October 2, 2007.
"E-mail Overloads Hill Offices," Roll Call. July 12, 2007.
CMF Receives Grant to Increase Bipartisanship in Senate Staff,Trust, a publication of The Pew Charitable Trusts. Spring 2007.
"Benefits Equalized for Certain House Staff," Roll Call. June 4, 2007.
"Blackberrys in Hand, Hill Techies Plan Next Upgrade," Roll Call. March 13, 2007.
"Report: Congressional Web sites ‘disappointing'," ComputerWorld. February 26, 2007.
"Gold Mouse Awards," CNN's The Situation Room (video). February 26, 2007.
"Few Congressional Web Sites Make the Grade," Roll Call. February 26, 2007.
"Few Congressional Sites Meet CMF's Approval," Roll Call. January 30, 2007.
"On the Download: A New Class of Congressional Web Sites?," Hotline. January 16, 2007.
