constituents

Shown at the CMF Gold Mouse Awards ceremony on November 16, this video highlights some of our award-winning Members of Congress and staff for the 112^th Congress. In it, they discuss why it’s important to communicate with constituents online.

Tip O'Neill once said, "It's easier to run for office than to run the office." Running a campaign and creating a congressional office are vastly different tasks. Setting up a House or Senate office includes all the challenges of starting a small business with all the red tape of a bureaucracy. During the past 40 years the Congressional Management Foundation has helped thousands of new members of Congress and their staffs set up freshman offices. Here are 7 mistakes to avoid.

When used correctly, online communications can be remarkably effective in fostering increased citizen engagement with politics and policy. Through our own research, we have found that online town hall meetings have the potential to be a powerful tool for strengthening the relationship between Members and their constituents.

I was giving a speech to a group of citizens visiting Washington for a fly-in, and was asked this question: "What's the most frustrating obstacle to enhancing the democratic dialog between citizens and Congress?" I surprised myself by responding quickly: "Bad writing."

Last summer, as CMF combed through 618 congressional websites to identify the Gold Mouse Award winners, our researchers kept an eye out for innovative features that we weren’t seeing on other congressional sites, or features that were being done particularly well. They don’t guarantee you an award – you must have the underlying content and timeliness we look for – but they certainly don’t hurt.

In our evaluations of congressional websites we found that there is a digital divide in Congress (PDF), with 'A' and 'F' being the two most common letter grades. While we will continue to cover the basics, we also want to highlight a few new and innovative ways Members of Congress are engaging citizens in the 112th Congress.

CMF is excited to introduce a new feature in which we look at successful advocacy campaigns that align with what congressional staff members have told CMF are effective methods for communicating with Congress. It’s always valuable to learn about real-life examples that support the research!

This month, we’re talking with the American Motorcyclist Association (AMA) about their legislatively successful and award-winning “Kids Just Want To Ride!” advocacy campaign.