grassroots

In 2008, after nearly 10 years of research, outreach, and study of the communications between citizens and Congress, CMF released recommendations for all stakeholders and suggested improvements to the structure and processes for managing congressional communications.

In 2008, to understand how citizens are communicating with their Members of Congress and what motivates them to do so, CMF commissioned a nationwide survey of citizens to address their methods, reasons, and expectations with regard to their communications with Capitol Hill. The resulting report discusses the results of this research with over 10,000 citizens.

In 2005, CMF surveyed and interviewed more than 300 House and Senate staffers on their opinions and practices related to constituent communications. This report explores the surge in communications to congressional offices, how offices are reacting to the increased workload and how they view constituent communications practices. Whether you are a congressional staffer or a citizen or grassroots organization, this report is an essential read.